Privacy Policy

Privacy Policy

Effective Date: 21/03/2021

 

At Certease (operated by SVACHI Solutions Private Limited), we are committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

 


1. Information We Collect

We may collect the following information through our website, communication channels, or service interactions:

  • Personal Information: Name, email address, phone number, company name, job title, billing address, etc.

  • Business Information: Company profile, certification goals, documentation provided for consulting.

  • Payment Information: Payment confirmations or transaction references (processed through secure third-party payment gateways).

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs (via cookies and analytics tools).


2. How We Use Your Information

We use your data for the following purposes:

  • To deliver and improve our consulting, training, and certification support services

  • To respond to inquiries, provide customer support, and manage client relationships

  • To process payments and issue invoices

  • To send service-related updates or communications

  • To ensure website security, performance, and user experience


3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

However, we may share your data in the following circumstances:

  • With accreditation or certification bodies (with your consent) as part of the certification process

  • With trusted third-party service providers (e.g., hosting, analytics, payment gateways) who assist us in operating our website and services

  • When legally required to comply with applicable laws or regulatory requests


4. Data Storage and Security

We take reasonable measures to ensure the security of your data, including:

  • Secure servers and encrypted communications

  • Access controls and data minimization

  • Regular security reviews

However, please note that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.


5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather usage statistics. You may choose to disable cookies via your browser settings; however, some parts of our site may not function properly as a result.


6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Withdraw your consent (where applicable)

  • Request deletion of your data, subject to contractual or legal obligations

To exercise your rights, please contact us at the details below.


7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date. We encourage you to review it regularly.


8. Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, please contact:

Certease – SVACHI Solutions Private Limited
Email: contact@certease.com
Phone: +91 89517 32524
Website: www.certease.com

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